Public Service

Department of Public Service Sign
Our goal is to create a safe and healthy environment for North Olmsted residents and businesses. Through thoughtful planning and careful fiscal responsibility, we provide high quality municipal services and oversee maintenance and operations of streets, fleet, forestry, storm sewers and our Waste Water Treatment Plant.

Please help us keep our city safe and healthy by reporting service problems or concerns to the Department of Public Service. Call us at (440) 716-4151 or email

Street Maintenance

The Street Maintenance crew is responsible for maintaining safe roadways by performing asphalt and concrete repairs, filling potholes, cracksealing  and street sweeping. We also repair street signs and traffic lights in the public right of way.  Streets are kept free and clear of debris or any hazards that could cause harm to the motoring public. Large street rehabilitation projects performed in the summer months are publicly bid and are awarded to the lowest and best bidder. The contractor for the project is held responsible for maintaining safe and passable construction zones. 

Winter Snow Plowing and Salting Operations

The City of North Olmsted Service Department personnel are trained in snow plowing and salting of city streets. They are responsible for doing so before, during and after snow events. Following City Ordinances for winter snow events allows us to serve you better.  Remember: No parking on the hydrant side of the street. Also, no parking between 2 a.m. and 6 a.m., when the snow depth exceeds two inches or when a snow emergency is issued for the City.

During a snow event the streets will be plowed and salted given the follow priority.

  1. Main streets.
  2. Secondary streets.
  3. Residential streets within school zones.
  4. All other Residential streets and developments.
  5. In line with generally accepted salting practice, there will be limited salting during late evening/early morning hours from 11 p.m. – 4 a.m. as salting is not as effective due to low traffic volumes.
  6. The goal is to have all streets cleared of snow and ice within 24 hours or earlier after the conclusion of a snow event.

Snow Plowing Safety Tips

  • Snow emergencies will be announced on local news outlets, City social media platforms, Police Department social media platforms and the City wide text messaging service.
  • News media inform the public when it is not a good idea to travel on the roadways.  We request that you consider taking their advice.  Snow removal equipment cannot perform their work while stuck in traffic.
  • Please be patient and courteous to the snow plow operators so they can remove the snow in the most effective way possible.
  • Snow plow trucks frequently back up when plowing developments and side streets.  Stay back at least 50 feet when following any snow plow truck.
  • Do not allow children to play in or on piled snow and snow drifts within any street right of way including cul-de-sacs.
  • Do not pile snow in the street.  This practice will cause unsafe conditions for traveling vehicles and snow plows.
  • Clear areas in front of mailboxes to help the post office with the delivery of the mail.


The Forestry crew is responsible for maintaining all municipal grounds and properties such as grass mowing and trimming, landscaping and tree maintenance. The Forestry division provides the following residential services:

Tree Lawn Tree Maintenance

The Forestry division plants, trims and prunes tree lawn trees throughout the City to enhance the look of our neighborhoods. Tree planting takes place in the spring and fall months. Trimming is typically done in the winter months. Many residents take it upon themselves to trim their tree lawn trees to assist the City in our efforts to beautify the streets. Residents in need of assistance should contact the Service Department to schedule tree lawn tree service. 

The Forestry division will not trim trees around power lines or cable/phone wires.  Click here for more information.

Trees in North Olmsted Facts

Curbside Brush Chipping

The Forestry division provides curbside brush chipping service to residential homes year round. The schedule for the chipper is posted at the beginning of each year.  For the months of January – March, there are monthly City-wide sweeps.  For the months of April – September, there is a schedule and one ward per week is completed.  For the months of October – December, there are monthly City-wide sweeps.

Wood Chip Delivery

The Forestry division delivers the leftovers woodchips from the Brush Chipping Service to residential homes for personal use.  These woodchips are from the brush chipping program, so they are not dyed or treated.

Storm Sewer

The Storm Sewer crew inspects, flushes, vacuums, films and repairs the city’s storm sewer systems. The crew maintains and repairs catch basins and retention basins and remove blockages to creeks and streams. If you have problems or questions about the storm sewers, please contact the Service Department at (440) 716-4151 or email

Fleet Maintenance

The Fleet Maintenance crew is comprised of several full-time mechanics who keep the City’s fleet operational. Their duties include preventative maintenance, repairing, reconditioning, painting, fabricating and routine maintenance of all city vehicles and equipment. There are approximately 140 vehicles and 360 pieces of equipment in the city’s fleet. The mechanics prepare new vehicles before putting them into service. Police vehicles are customized along with some of the Fire Department vehicles. This includes modifications, installing equipment and painting. Service Department trucks are equipped with snow plows and salt spreaders before winter sets in and removed for summer use.